Hey everyone. I've gone without the Sims 2 for a while now and I just went out and spent $50 for another copy of it. Well I uninstalled my other copy since I cracked the first disk of it and I couldn't get a no-cd patch to work. Then I installed my new copy and when I put the first disk in, it starts up but after that nothing happens and the Sims 2 white screen that pops up disapears. And when I open up Task Manager, Sims2.exe just drops off the list, and when I press the Sims 2 icon on my desktop, the white screen comes up again and after that the infamous, "The Sims 2 has encountered a problem and needs to close" box. So I figured uninstalling it and installing it again would fix my problem, but sadly it didn't. I would REALLY appreciate any help here from anyone since I'd really like to play this game. Any ideas? Thanks a million.

PC Specs:
OS: Windows XP, SP2, Adminstrator Account
CPU:? commit charge maximum is 1996M, that's all I know.
RAM:1.43GB
Harddrive:145GB internal, 160GB external
Video:DirectX 9.0 installed
Sound:DirectX 9.0 installed
32MB videocard

So let me understand this:

Your first copy of the Sims 2 is a pirated version while the 2nd one is an original? From what it seems, your computer is more than capable of playing Sims 2, my computer is far worse than yours and yet it can play Sims 2 without any problems and glitches. I think if you had installed a pirated version, uninstall it and reinstall it with an original version, it could have caused some problem but that is what I think though

They're both original versions, not pirated, and what happened was I cracked the Disk 1 to the first copy of the game. Well then I went and got another version. The Disk 1 that came with the 2nd copy wouldn't work with the first version, so I uninstalled it and tried again with the 2nd version, and I get the same thing: The Sims 2 has encountered a problem and needs to close. Nothing opens, and I've uninstalled and reinstalled the game many times. I even ran ccleaner to delete any other files the game left behind, and installed again; no luck. The sad thing is that the game ran on this computer before.

Uninstall the old copy of the Sims 2. Delete the folder and all of the contents remaining. Then open up regedit by going to start -> run -> regedit. Perform a search for sims or the maker of sims and delete any keys that come up that are legit. I would backup the registry before you do anything just incase something happens. Then try to reinstall the software using the new cd. If this doesnt work, i would suggest going to the SIms 2 website and find the manual uninstall instructions and do them but it shouldnt really be anything different than what i said.

So if the games you got aren't pirated version then it should not be a compatibility issue. So the 2 games you got have different serial numbers and probably you can't install disc 1 of the first game and disc 2, 3, 4 of the second game. I think you should contact Sims 2 and see what they can do for you. But what fffanatics said is right, you must make sure the registry of your installed Sims 2 with the first disc has been cleared and you should then install the game using your 2nd bought game.

PS: I feel that whenever you get any game, make an image of the CD and store in your computer. That way, you won't have any problems about having a cracked disc or whatever. When you want to play the game, just mount that image and everything would be fine

do you have direct x 9.0c and new graphic card?

I believe it is not a software or hardware problem our friend is facing at the moment. The game has worked before, but due to his minor glitch, the first disc was broken. So he went to buy a new copy and tried installing, it doesn't even work now and his system is showing some irregularities when the application is run.

Well there was no registry keys to be found relating to the Sims 2 at all. Any more suggestions?

Perhaps you could try calling up EAGames Customer Support, tell them your situation and maybe they can provide you information as to how you can fix it?

I had Sims 2 installed before and it worked fine but then it got deleted off my computer and so I reinstalled Sims Deluxe Edition so I could then install Sims 2 but now it wont do anything. Everytime I put the disc in the computer it makes noise like its going to work but it doesnt do anything, nothing pops up or anything.
What am I doing wrong? help me get it to work.

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and it lets me click retry and stuff but I can't get it to work...

help please?

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Please help, I am SO desperate to play the sims!

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-reply by Syafiq adnan

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-reply by siana holloway

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I have installed all the disks correct then I wanted to play the game so it says to insert disk 1. I do that then it comes up with the innitial sims 2 screen thing where it has the logo in a white box. That goes off like its ment to but then after a few seconds it comes up with a message saying it couldnt find directx 9.0c graphics anyware on this system. So I downloaded the directx 9.0c software free of google and then tried it again but it still comes up with the message. What can I do to play the game??? please any answers would be highly appreciated and I will try anything. Thanks

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hey, I have the sims 2 and a few expansion packs. I have recentley got a new computer with vista. I had the sims 2 installed and it wouldn't work so I uninstalled it and reinstalled it, and still no hope. Now when I put the sims 2 in it comes up saying there is a program compatibility issues with vista. It has a link to check for solutions online but it says there is no solutions found for the sims 2.

please help me if anyone knows 

-reply by Sarah

Hey , This is just a question.
I have the sims 2 and it comes with four disks , but i lost the first one can i still install it with disk 2 or disk 3 or disk 4 . PLEASE HELP !

hello i have almoste died of boredom cause i cant play my sims i have tried playing it on my itouch, facebook and everything but it will not match up. i have tried many times to lad the disk andi got my computer messed up and now everytime i try tro put the disk in it starts and asks english or spanish etc then a little screen pops up and it says that i must have administrator privileges to play this game! I AM DEVISTATED!!!!! ok so i need to know what these are and how to get them so i can play my favorite game EVA! TTHAKSSSSSEYYSSS mua mua love u all thatnkss!!!!







pleasse help!!!!??????


<3 <3 <3 <3!!!1

someone plzzz help!

I just bought Sims Double Deluxe!... i installed it, then it worked the first time i played... then i quit n i tried opening it , it wont come!.. its installed properlyyy i dunno wots wrong... when i click the icon, pop up appears with play button, i click it n it disappears n then NOTHING! i feel like crying! y isnt it workin someone plz help!
n i've uninstalled it n installed again yet it doesnt work,,

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