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Hosting Unsuspend Request


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#1 elevenmil

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Posted 23 January 2006 - 07:57 PM

Just to let Buff and OpaQue know that I've been in positive credit amounts since I began here and I was at 2.?? something when my website was terminated. Seeing that maybe the script went wacko or the server burped or whatever, I gained a few more credits to put me above four. That was last night. Now I know the credit thingy will update hourly(?) so my site should've been unsuspended by atleast early this morning, yet that has not been the case. If you could just look into the situation I would be most pleased, and if this cased is solved both of you will be up for some Valentine love :(

#2 OpaQue

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Posted 23 January 2006 - 08:53 PM

Please give us your website details so that we can investigate on the issue.

#3 BuffaloHelp

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Posted 24 January 2006 - 02:08 AM

We apologize for any inconveniences. Your site is restored to active state.

Please include your cpanel name and your site address when submitting issues like this next time :(

Thank you.

#4 elevenmil

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Posted 24 January 2006 - 03:54 AM

Issue resolved gentlemen!

After quick review, topic can be closed and deleted if desireable...

(I'll request help better next time...but hopefully I don't need it :( )

#5 HoRuS

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Posted 24 January 2006 - 08:28 AM

Hmm, while I still have a positive credit, my site got suspended, why is this?

Quote

HOSTING CREDITS : 4.35 DAYS.

Thanks in advance

#6 HoRuS

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Posted 24 January 2006 - 08:32 AM

Edit:
my cpanel name = horus
and site adress is http://www.horus.trap17.com/sma

Sorry for this double post, but I forgot to add these in :(

#7 BuffaloHelp

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Posted 24 January 2006 - 08:45 AM

We apologize any inconveniences.

Your hosting has been restored and you can resume your access.

#8 HoRuS

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Posted 24 January 2006 - 10:24 AM

It's no problem, what was wrong if I might ask?

#9 Plenoptic

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Posted 24 January 2006 - 10:51 AM

Yesterday or the day before or whatever the servers were switched to a dual server as you might have known. I think that caused a couple glitches in some of the mods on the forum. Everything should be running fine now and faster than ever once the forum was changed to a new server.

Notice from BuffaloHELP:
Edited as reported.

Edited by BuffaloHELP, 24 January 2006 - 12:50 PM.


#10 HoRuS

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Posted 24 January 2006 - 12:19 PM

Yeah, I read about that.
And true, site's running way faster now :(




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