far3, on Feb 1 2006, 12:01 AM, said:
Darn the east is gonna overtake the west!
The main reasons why is that they are ambitious and have zillions of numbers!
This is going to be very interesting in the future.

This is what many people are thinking of and looking forward to with anxious mind. President Bush recently has said that America cannot ignore the emergence of Asian giants China and India, espcially in terms of Economy. And if you search around the Google search you will get many results on those points as well.
Definitely, along with China, India is raising. The advantage of India over China is the manpower who have a good command over English.
And to come to the point that customers don't like their customer support being answered from Outside their country - this is just a common sense which people will come to term with it soon, because that's what make business sense for the businessmen in those concerned countries.
In fact, customer support centers and those related stuffs are not a big thing. There are many other things which today's developed countries have had outsourced to a country like India, China, Brazil and other countries.