Ok, so you have an xbox live account right? Have you used a computer on this same network (modem or router regardless)? I always use a standard PC to check a connection before I use a device such as XBOX, PS3 or Iphone.
If you modem isn't working call tech support in India and let them run you through the 5 hour manual they have sitting on their desk. If you can't configure your router. Look up the model number on google and add the text before it "how to configure router". If you are still having problems set everything to Automatic (on the router) make sure your modem if it uses pppoe ("a login") is correct. If everything I just said is correct check your DNS as you will not be able to get out to the internet if your DNS is wrong.
If you have a wireless router make sure you secure it... There is are lot of Hackers out there that would love use your network and personal information to do things like Buy a car in your name, get you fired from your job (porn), go to jail (child porn or illegal software), Or just host a spam or torrent server from your house slowing your computer and bandwidth to a halt and making you pay the Geeksquad $500 to fix it.
-reply by Local Admin













