2 replies to this topic

[sunilr_74]

Hi Admins,

Could you please reset my password and/or have it mailed to me? My login to cpanel is not happenning

I dont know how I am logged on to this forum, however. It's my good luck I guess (bless the bug)

My site: citimovies.trap17.com

[dundun2007]

Well before you do, how are you logging in to the cpanel? If you try and login like trap17/cpanel, the login screen will appear but wont work. You have to login from www.yoursite.trap17.com/cpanel in order for your password to work. If its just you forgot it then ignore everything i just said and i hope someone can help you out.

[nirvaman]

Hi sunilr_74 , did you tried to access the cpanel with a bad password?
If yes , your Ip maybe banned , so you need to renew your Ip , or submit a support ticket describing your problem,someone from the support team will answer you soon