15 replies to this topic

[mrchadmur]

Hello i can't change my .de domain NameServers to your servers:
NS1.COMPUTINGHOST.COM
NS2.COMPUTINGHOST.COM

Error: RegCCTLDSvc: VerifyHostsForRegistration request failure - Hosts are NOT
on different networks

Hosts are NOT on different networks


Please help me!
Thank you very much!

[BuffaloHelp]

Next time please provide your full domain and how you are hosted/registered with ComputingHost.

Who did you purchase your domain name from? What is your domain name? Do you have the ability to control nameserver change under your domain control panel?

Get back with these information for further assistance.

[mrchadmur]

my domain www.mqmgruppe.de registered with godaddy.com. I have shared hosting account with computinghost.com. I have access to domain control panel to change nameservers.
Thanks

[BuffaloHelp]

Your NS records at the parent servers are:

parkct1.secureserver.net. [64.202.165.112 (NO GLUE)] [US]
parkct2.secureserver.net. [68.178.211.119 (NO GLUE)] [US]
[These were obtained from s.de.net]

You must unpark from GoDaddy and change those nameservers to ComputingHost's nameservers.

Once you have changed nameservers to ComputingHost, then use the cpanel to Park your domain OR contact ComputingHost support to change your registered domain with your hosting.

Two hosting companies cannot claim one domain name. And currently GoDaddy has the claim over your domain point.

[mrchadmur]

BuffaloHELP, on Nov 19 2006, 01:01 AM, said:

Your NS records at the parent servers are:

parkct1.secureserver.net. [64.202.165.112 (NO GLUE)] [US]
parkct2.secureserver.net. [68.178.211.119 (NO GLUE)] [US]
[These were obtained from s.de.net]

You must unpark from GoDaddy and change those nameservers to ComputingHost's nameservers.

Once you have changed nameservers to ComputingHost, then use the cpanel to Park your domain OR contact ComputingHost support to change your registered domain with your hosting.

Two hosting companies cannot claim one domain name. And currently GoDaddy has the claim over your domain point.

parkct1.secureserver.net - it's godaddy's default NameServers, when I change them to computinghost servers godaddy sends me an error:
Error: RegCCTLDSvc: VerifyHostsForRegistration request failure - Hosts are NOT
on different networks
Hosts are NOT on different networks

After this error, godaddy setup their default servers again.

Edited by mrchadmur, 19 November 2006 - 03:33 PM.

[BuffaloHelp]

Ah... so we're back to the beginning of a circle.

Have you contacted GoDaddy support line to see what might be causing the issue?

Basically, if you cannot relinquish nameserver for your domain it's either GoDaddy does not allow changing of nameserver by the client OR you do not have the permission to do so at this time.

[CrazyRob]

this has happened to a few of my clients before. As BH said id advise you to contact GoDaddy support and ask what's going on or just transfer your domain to another provider

[mrchadmur]

I have just receive a reply from GoDaddy:
===============================
Thank you for contacting Online Support. There are 3 things to keep in mind when entering nameserver information for .DE domain names.

. The first 3 bits of the IP address (C-class) is different for each nameserver.
. A glue record is necessary for the domain on the nameservers.
. The SOA (Start of Authority) must be within the following guidelines:

refresh : 10000 - 86400
retry: 1800 -28800
expire: 604800 - 3600000
ttl: 180 - 345600

You can go to Denic.de to read more about the requirements needed for .DE domain names.

Please let us know if there is any other way we can assist you.
=================================

As I understand your NS not meet Denic.de requirements for .DE domain. Can you fix this problem ASAP?
Thanks.

Edited by mrchadmur, 21 November 2006 - 12:23 AM.

[OpaQue]

Try :

NS1.COMPUTINGHOST.COM
NS3.COMPUTINGHOST.COM

[Albus Dumbledore]

i once had a domain from godaddy, and what i had to do was use one name server from trap17 and one name server from computinghost so i input

NS1.TRAP17.COM
NS2.COMPUTINGHOST.COM