29 replies to this topic

[iGuest]

This is a scam. They get you charging you a nominal charge, then if you miss the fine print, you very quickly get charged 80.00 with no recourse for a refund. But that's not the worst part, the worst par tis that you get bombarded with sales calls the very next day after you order it online. And they give your number to other companies. It's a SCAM people. ..Once again I had to learn the hard way, that if it sounds too good to be true, it's not true... 

-reply by Sandra O'loughlin

[iGuest]

It is a scam of sortsIs Profit Lance A Scam Or Not

They lure you in with the $1.95 fee with the option to upgrade and then a week later will charge your account roughly $80. I could not get a straight answer if this was a monthly fee and why it was not disclosed upon signing up.They say it was...But funny I can"t find it now.

It appears after looking at the first course the the information is real and legit..They should just say what it is and charge the proper amount up front. They would get a much better response and people would know what they are getting, how much it is costing and not feel like they have been ripped off.

[iGuest]

Hello,If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at (8/6/6)-481-8192 and we will be happy to walk you through the entire cancellation process.Your satisfaction is our number one concern,Thanks,-reply by Helen Burgess

[iGuest]

Hello,If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-481-8192 and we will be happy to walk you through the entire cancellation process.Your satisfaction is our number one concern,Thanks,

-reply by Brenda

[iGuest]

Hello,Is Profit Lance A Scam Or Not

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-481-8192 and we will be happy to walk you through the entire cancellation process.Your satisfaction is our number one concern,Thanks,

-reply by Tracey