5 replies to this topic

[penno195]

Hi guys, i got hosted yesterday and i loged on to my file manager and deleted all the files in there i replaced them with my site including the index.htm page and now when i try to view it it says no page found!!! i dont no why this is as with my site when i payed for hosting from one.net it was as simple as using the run program and typing in mt ftp:\\ account copy the index.htm file and i was up and running!


Can anyone help with what i have done wrong please thank you.

Notice from truefusion:

Changed topic title... Surely you can pick better words... Don't do it again.

[truefusion]

penno195, on Jun 22 2007, 09:44 AM, said:

Can anyone help with what i have done wrong please thank you.

What you did wrong was delete all your files... The only file you were supposed to replace/delete was the index.htm(l) file. Other users have done this before—assuming it is the same files. It was suggested to them to cancel their hosting and re-apply.

[Tramposch]

truefusion, on Jun 22 2007, 11:44 AM, said:

What you did wrong was delete all your files... The only file you were supposed to replace/delete was the index.htm(l) file. Other users have done this before—assuming it is the same files. It was suggested to them to cancel their hosting and re-apply.

cant you re upload it? like if somebody sends you the defualt files, then you re upload it? couldnt that work? because it woul be a pain to re apply.. i can send you my files? but they are probably different, because i have emails set up, so i guess that is not the best idea.. hmm

[galexcd]

If I were you I'd pm opaque and see what he can do for you. He seems very helpfull! He'll probably come up with a better solution than any of the members can.

[Saint_Michael]

Truefusion is correct, penno195 has to cancel the account and reapply and no you can't copy a hosted members files to another one since those files are account specific and could make hosted account even more messed up such as it is.

Contact support@xisto.com and give them the url to your site cpanel info and tell them you deleted all the files and need to cancel your account and restart it again.

[truefusion]

Tramposch, on Jun 22 2007, 11:50 AM, said:

because it woul be a pain to re apply..

I'm quite sure it's more stressful on the server than the hosted member. But this all could have been avoided. Actions do have consequences.