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Cannot Open Webpage


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#1 html

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Posted 27 October 2007 - 07:21 AM

i have apporved and completed the free hosting process and logged in cpanel with desired username and password, but can't
upload files using ftp and having name resolving problem? when http://ipaddress than it shows apche page when i type name of
my website http://www.chandioz.com it cannot open page?

#2 rvalkass

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Posted 27 October 2007 - 09:17 AM

It would appear you don't actually own the domain name you are trying to use, chandioz.com. I ran a whois command on the domain, and got the following:

CONSOLE

rob@rob-laptop:~$ whois chandioz.com
Whois Server Version 2.0

Domain names in the .com and .net domains can now be registered
with many different competing registrars. Go to http://www.internic.net
for detailed information.


No match for "CHANDIOZ.COM".
>>> Last update of whois database: Sat, 27 Oct 2007 09:15:59 UTC <<<

You need to make sure you own that domain and point it to the DNS here at Trap17. To buy the domain I suggest going to Computing Host Domains (run by the same people as Trap17) and buying the domain you want to use.

#3 html

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Posted 27 October 2007 - 12:46 PM

View Postrvalkass, on Oct 27 2007, 02:17 PM, said:

It would appear you don't actually own the domain name you are trying to use, chandioz.com. I ran a whois command on the domain, and got the following:

CONSOLE

rob@rob-laptop:~$ whois chandioz.com
Whois Server Version 2.0

Domain names in the .com and .net domains can now be registered
with many different competing registrars. Go to http://www.internic.net
for detailed information.
No match for "CHANDIOZ.COM".
>>> Last update of whois database: Sat, 27 Oct 2007 09:15:59 UTC <<<

You need to make sure you own that domain and point it to the DNS here at Trap17. To buy the domain I suggest going to Computing Host Domains (run by the same people as Trap17) and buying the domain you want to use.
In cpanel i am getting given below information
General account information
Domain name chandioz.com
Hosting package Alpha
Subdomains 0 / 99
Parked Domains 0 / 9
Addon Domains 0 / 9
Mysql databases 0 / 99

-------------------------------
i have completed the process of free webhosting still cannot open my free hosted website why?

#4 rvalkass

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Posted 27 October 2007 - 08:10 PM

Free hosting only includes a subdomain, which is something in the form of http://usernamehere.trap17.com/

When you filled your application out you put chandioz.com as the domain. Trap17 doesn't register the domain for you, and presumes that if you don't ask for a subdomain, that you own the domain you are trying to use. You don't actually own that domain, so when you try to access it in a web browser, it has no idea it should point to your hosting account. You need to buy the domain and set the DNS for the domain to Trap17. Only then will it work.

#5 html

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Posted 28 October 2007 - 03:55 PM

View Postrvalkass, on Oct 28 2007, 01:10 AM, said:

Free hosting only includes a subdomain, which is something in the form of http://usernamehere.trap17.com/

When you filled your application out you put chandioz.com as the domain. Trap17 doesn't register the domain for you, and presumes that if you don't ask for a subdomain, that you own the domain you are trying to use. You don't actually own that domain, so when you try to access it in a web browser, it has no idea it should point to your hosting account. You need to buy the domain and set the DNS for the domain to Trap17. Only then will it work.
what can i do now to change that domain to chandioz.trap17.com?

#6 rvalkass

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Posted 28 October 2007 - 04:02 PM

I'll flag this thread up for one of the admins to take a look at. Also, you could try sending an email to support[at]xisto<dot>com and explaining your situation. They should be able to set up the subdomain for you.

#7 html

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Posted 30 October 2007 - 08:00 AM

View Postrvalkass, on Oct 28 2007, 09:02 PM, said:

I'll flag this thread up for one of the admins to take a look at. Also, you could try sending an email to support[at]xisto<dot>com and explaining your situation. They should be able to set up the subdomain for you.
I composed Email to xisto but havn't still replied please solve my problem.
Thanks

#8 BuffaloHelp

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Posted 02 November 2007 - 06:35 PM

Members can and should use the self-help page (a.k.a. Process Page) and do many things, such as change your domain/sub-domain name of your hosting account.

Please visit the process page and complete the request. This will cost your hosting credits. Please watch your spelling.

Thank you.

#9 html

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Posted 04 November 2007 - 07:57 AM

View PostBuffaloHELP, on Nov 2 2007, 11:35 PM, said:

Members can and should use the self-help page (a.k.a. Process Page) and do many things, such as change your domain/sub-domain name of your hosting account.

Please visit the process page and complete the request. This will cost your hosting credits. Please watch your spelling.

Thank you.
Thanks for reply i am visiting the process page to get more info and process for domain name change.





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