103 replies to this topic

[iGuest]

Dish network have been robbing me for almost 12 months.

1. They charged me for connection fee. I only lately found out that thisCharge was not supposed to be applied to my account. Never was refunded. FirstMonth I was charged $162.67 (Connection fee + first month charge)

2. Additional fees:

· $22.00 to $22.84 for 2 Premium Package which INever order.

· DISH Home Protection Plan (DHPP) $5.99 which INever order.

· Programming Access Fee -  $5.00 which INever order.

I only started looking at my bill after they charged my account anAdditional $25.15 for updating the smart card or the DVR in January. Which INever requested or received. This was refunded to my account after talking withCustomer service. Smart card update is a freeService provided by Dish Network.

Spent almost two hours on the phone in late January to get partial refundFor additional services that were added to my account and for the DHPP to beRemoved from my account. 

My February bill was over charged again. I am tired of their services and amConsidering a new service. My actual bill was suppose to be around $55 everyMonth.

Dish Network added on additional services that were never in the contract. IHave been robbed of almost $400 from dish network (additional $32 for 11 months+ 83.04 for set-up fee).

If you do decide to go with this service or any other services please ensureThat you check your agreement with your first month's statement. DON'T DO AUTOPAYMENT. Ensure that you check your monthly bills.

[iGuest]

Be carefulDish Network - Scam Scam Scam! Do Not Trust Them!

Hi,

Dish network have been robbing me for almost 12 months.

1. They charged me for connection fee. I only lately found out that thisCharge was not supposed to be applied to my account. Never was refunded. FirstMonth I was charged $162.67 (Connection fee + first month charge)

2. Additional fees:

· $22.00 to $22.84 for 2 Premium Package which INever order.

· DISH Home Protection Plan (DHPP) $5.99 which INever order.

· Programming Access Fee -  $5.00 which INever order.

I only started looking at my bill after they charged my account anAdditional $25.15 for updating the smart card or the DVR in January. Which INever requested or received. This was refunded to my account after talking withCustomer service. Smart card update is a freeService provided by Dish Network.

Spent almost two hours on the phone in late January to get partial refundFor additional services that were added to my account and for the DHPP to beRemoved from my account. 

My February bill was over charged again. I am tired of their services and amConsidering a new service. My actual bill was suppose to be around $55 everyMonth.

Dish Network added on additional services that were never in the contract. IHave been robbed of almost $400 from dish network (additional $32 for 11 months+ 83.04 for set-up fee).

If you do decide to go with this service or any other services please ensureThat you check your agreement with your first month's statement. DON'T DO AUTOPAYMENT. Ensure that you check your monthly bills.

-reply by Dish Guest

[iGuest]

Dish Network naughtinessDish Network - Scam Scam Scam! Do Not Trust Them!

 More than a year ago our phone company began offering Dish Network as an add-on to the phone service. I signed up for a service level that offered (among many other channels) Fox News, our primary channel of delight. The initial fee was $300 in three payments of $100 each. A very competent installation contractor showed up and quickly set the system in operation.

He and I then began to check out channel availability, primarily looking for Fox News. Neither of us could find it, so I immediately told him to de-authorize the service, which he did. The total time it was working was five to ten minutes before we switched back to cable.

I then recited my sad story to the phone company, and was informed they could only transfer me to Dish, which they did. Dish was of no help, but accepted my decision, telling me I must return the key parts of the system, for which they would send me an authorization number and packaging. After well over a month the packaging and labels arrived, and within a few days I sent the gear back through UPS or FedEx or whatever.

In the meantime we had been billed for $100, which my wife inadvertently paid. We contacted the phone company, which again expressed its sorrow but palmed us off on Dish. I contacted Dish and spoke to a skeptical representative who forced me to repeat my tale several times, either because he couldn't understand something so simple, or because he hoped to catch me in a mistake. He eventually accepted my version of things—or so he said.

Well, wouldn't you know it, they never refunded the hundred bucks but instead dunned us for the "balance" of two hundred, eventually sending us to various collection agencies. In addition, they claimed we had cancelled the service after having it for two months, evidently using the date they received the returned equipment rather than the date of installation.

I realize that many people try to cheat TV providers, but that hardly excuses their trying to cheat us. I'm ready to join a lawsuit.

-reply by Richard

[iGuest]

The 2 premium packages are HBO and Starz which you got -free- for your first 3 months and if you don't want them, call up or go online to dishnetwork.Com and cancel it.

-reply by dexi

 

[iGuest]

Dish will not tell you what your contract will cost you.Dish Network - Scam Scam Scam! Do Not Trust Them!

[font=" 'Lucida Grande'; font-size: 11px; white-space: pre-wrap"] I was going to sign up with Dish. The special price was going to add up to $690 for 2 years, a good chunk of change, not the top rung either, but was wary so I asked them what will my entire cost be for the 2 year contract? They went and asked and a few times he came back with evasive answers. I kept asking and finally he said they could raise the advertised rates at any time. So I said give me a range of how high it might go. No, was the final answer we cannot tell you what the real rates will be on the contract you are signing. So I did not sign. There is a lot of great programming on the web, and more all the time. On air digital converters give me 55 channels in LA. </p><p>No matter who you sign with, make sure you ask them what the entire contract will cost! Good luck.[/font]

-reply by mike Culhane

 

[iGuest]

DISH NetworksDish Network - Scam Scam Scam! Do Not Trust Them!

With no more than 1,000 months in a lifetime, half of them already gone, I am still, despite all of my achievements, able to understand the exquisite stupidity of spending money on television when there is SOooooOOOO much to do in this life. 

A) If it sounds too good to be true, it most assuredly is.

B) With monthly contracts, there are almost ALWAYS hidden fees.

C) Those $70 per month is far more than you realize, over time. Rather than spending your money on yourself, why not find creative ways to invest it in yourself, so that it grows for you? One example: When SIRIUS hit 5 cents per share, my girlfriend invested $1,000 on 20,000 shares, and my neighbor invested $600 to buy 3,000 shares. Now, in less than thirty days, they've made ten times their money back.

This site gets multiple stars from me. The more you know, the wiser your decisions tend to be. Before you buy ANYTHING new, just type the name of the product or service next to the word "scam" or "drawbacks" in any search engine. 

LEARN MORE SO YOU CAN LIVE MORE. Invest rather than spend.

EVERY DOLLAR YOU INVEST RATHER THAN SPEND WILL GROW TO TEN AND A HUNDRED DOLLARS EACH. GO AHEAD AND DO THE MATH. In 1998, I was so pissed at the oil bastards that I dumped both cars and all three motorcycles. Over the past eleven years, this has saved me tens of thousands of dollars which I've invested and grown... And I am so sexy as a result of ten thousand bicycle miles. No one laughs when I show up for six-digit meetings on a bicycle, because I'm accomplishing five different profitable things at once.

Thank you, Anwii, for shining light on truth. STANDING ovation!

-reply by Del Miller

 

[iGuest]

depositsDish Network - Scam Scam Scam! Do Not Trust Them!

I used to have Dish.  I enjoyed it and it was more reliable and cheaper than the local cable company.  and then I moved.  I packaged up the converter box as they asked me to do and a local represenative came over and picked it and the remote up and all was well.  Six months later they still were having problems with my account as they were still charging me for my monthly charges.  When I finally got them to stop that I then asked for my deposit back which they had billed me for $25.00 for.  well then they charged my account with out asking me [I had to give them a chg card to get it going] for another $75.00 and told me they had never received the box back.  When I sent them in a copy of the receipt for the picked up box they told me that they had never gotten it back and the receipt was a fake.  So I got the local represenative to write them a letter explaining it and then I got a letter back telling me that thiscompany had never worked for them even tho they had installed it on my house with Dish's contract .  Bottom line Dish owes me $100.00 and I have more than made up for the $100.00 with bad publicity and lost customers so far but they still owe me the money..

  Funny thing that the same faggot that told me to give the box to the local company was the one that told me that the receipt was a fake.  Yes sir the very same slurring faggot that has worked in customer relations for many years now.

  Great American company rip off those you can't do honest business with.

-reply by Bruce

[anwiii]

if they are claiming that company isn't a sub contractor for dish or affiliated in any way, then argue right back with them claiming that the contract was never valid and you should have never been billed in the first place if what they say is true. i posted a # and a name in the beginning of this thread. it's a contact in their colorado headquarters.

also, when anyone cancels dish, i would do two things....or at least ONE thing. first, i would send the recievers and such directly back to dish. when you cancel, they send you a box and a mailing label. pack it all up yourself and bring it to the post office. if they claim they never recieve it, it's up to the federal government to investigate and i doubt dish will argue with them if the post office claims they delivered it. dish only likes to argue with the smaller fish.

the second thing i would do is call your credit card company and tell them you lost your credit card and would like a replacement. they'll give you a brand new card with a different # where dish will never be able to charge on it

after i had my problems with dish network, i stopped paying them 3 months before my contract was due. i reported my card stolen, i called them up stating my intention not to pay, and told them that if they want their stuff, they can come down personally and pick it up because i am not wasting my time packaging stuff for them. i had already wasted hours of my time on the phone with them arguing about my bill almost every single month. well, they never picked up their stuff and they weren't able to charge anything on my account.

if you feel dish network is scamming ya and using fraudulent advertising and sales techniques, get creative and good at playing their own game so they can't crew you over. even through all the agrevation and time wasted talking to their under trained staff, you will still leave them with a smile on your face knowing they couldn't get the best of you.

(G)Bruce, on May 6 2009, 02:13 PM, said:

deposits

Dish Network - Scam Scam Scam! Do Not Trust Them!



<p>I used to have Dish. I enjoyed it and it was more reliable and cheaper than the local cable company. and then I moved. I packaged up the converter box as they asked me to do and a local represenative came over and picked it and the remote up and all was well. Six months later they still were having problems with my account as they were still charging me for my monthly charges. When I finally got them to stop that I then asked for my deposit back which they had billed me for $25.00 for. well then they charged my account with out asking me [I had to give them a chg card to get it going] for another $75.00 and told me they had never received the box back. When I sent them in a copy of the receipt for the picked up box they told me that they had never gotten it back and the receipt was a fake. So I got the local represenative to write them a letter explaining it and then I got a letter back telling me that thiscompany had never worked for them even tho they had installed it on my house with Dish's contract . Bottom line Dish owes me $100.00 and I have more than made up for the $100.00 with bad publicity and lost customers so far but they still owe me the money..</p>
<p> Funny thing that the same *BLEEP* that told me to give the box to the local company was the one that told me that the receipt was a fake. Yes sir the very same slurring *BLEEP* that has worked in customer relations for many years now.</p>
<p> Great American company rip off those you can't do honest business with.</p>-reply by Bruce

Edited by anwiii, 21 September 2011 - 11:57 AM.

[iGuest]

dish netjerkDish Network - Scam Scam Scam! Do Not Trust Them!

This company is a real scum bag and a 1st class scam with legal license to say the least, its a bait and switch scam. $9.99 to sign up with no card but you have to buy equip. For $99.95, what a scam and they can advertise this and all is legal. 

-reply by ke johnston

[iGuest]

Dish Networks customer (dis)serviceDish Network - Scam Scam Scam! Do Not Trust Them!

I have Dish Network as part of a bundle with my AT&T service (they're now bundling with DirectTV, and I can see why!)

I will admit I paid my bill late, but I did pay it, and all of my AT&T services were restore, then well after office hours for AT&T's billing department, they turned my dish service off.  I was unable to negotiate there (un)intelligent voice response system, so I turned to their online chat.  After several "allow me 2-3 minutes to access your infomation" that turned out to be more like 5-6, I was told that they could do nothing since AT&T's billing department was closed -- I can understand that, but what I can't understand is why they would wait until the billing department was closed to turn my services off!

Everyone, do yourself a favor and avoid Dish at all costs!