9 replies to this topic

[shadowx]

As the topic title suggests im looking for info on the safekom.com website and company. Im looking for a usb ide 2.5 HDD caddy (an enclosure for a bog standard 2.5 inch laptop HDD that ports it to USB to use as an external device) and this website seems to offer what im looking for for only £4 (about $7.5-$8) which is similar to the £5 one i saw on ebay. The problem is that there is a website called softcom.cn in china which seems to offer very similar products and it seems odd that the website i found is the same URL but with a K instead of C which could be a scam playing on a mistype by the user.

Things that make me suspicious are: The URL, the price (in most shops its at least double what they're offering), the support is all by email and "live" support which is offline... and there is no address or any contact info that is specific or identifiable as such

I'm unwilling to buy anything from them until I've heard more about them. I searched google and 33 out of 34 results were from Ebay... the one that wasn't was from some foreign country. Not so good.

so have any of you had dealings with them or can recommend them?

[rvalkass]

The company running that site is called eTrade House.com Ltd. and they're based in Middlesex. They have been trading since May 2006. The website http://etradehouse.com/ seems to be an exact duplicate of the one you suggested, but with a different colour scheme. Look, another one! Personally I wouldn't trust a company that has three duplicates of their site online, each with a company number on them that relates to one of the other sites. They also all have the same phone number on them. I'd give them a ring and see if anyone answers, which company they identify themselves as, and whether they seem genuine.

Throughout each of the sites, there seems to be a very poor grasp of English. For a company claiming to be based in Middlesex and London, I'd have thought a reputable company would have taken the time to proofread their site and make sure they present a good image. To me, each site looks like it was thrown together quickly and put online. Personally I wouldn't order from them.

Browsing round the 'net it seems that people have mixed feelings. They seem to deliver quickly and their customer support is OK, but their products tend to be a very much "you get what you pay for" affair.

[safekom]

Hi,
Etradehouse.com / safekom accepts card payments through a secure server.

Only Worldpay see your card details (Worldpay is owned by Royal Bank of Scotland)

They have a public forum ( http://www.safekom.com/forum/ ), so grievences can be seen and published there.

However, check this website to be sure http://forums.moneys...d.html?t=370701

regards,

[demonatashadow]

wow, i have never heard of this until you posted about it

[iGuest]

Safekom is the best
Anyone Heard Of Safekom.com?

I bought some products from them and they provide great service and delievery as if on a bullet. I ordered on Tuesday at 6 pm and got the item on Wednesday 9 am. Wowowow



-reply by Andrew

[kripton1999]

I bought an HD enclosure, and the fan didn't work, I contacted them via their premium phone number and never got a response, sometimes waiting for 20 minutes, I sent an email clearly stating the problem, they'd always reply with some mumbojumbo about the power supply, there was nothing wrong with the power supply and I don't see how it could affect the fan, in the end they didn't even reply to my emails. I would never buy anything else from these people.