31 replies to this topic

[Forbez]

This happened yesterday, and now today. I can't connect to my website.

The URL is: http://www.brutalwarfare.trap17.com/

I get the "Problem Loading" page.

[serverph]

your site appears to be working on my side of the world... i see it powered by vBadvanced CMPS and vbulletin. still experiencing no connection? could be your ISP.

[Hirishiolo]

I have the same problem! http://iolo.trap17.com/Aice/playtv.htm . Please contact me if there is any problem...thx

[serverph]

with your site Hirishiolo, that i cannot access.

[AlphaOfDoom]

Me too!! I have the same problem as well, I am using AEF board but that couldn't be the problem.....no other site did this....and I tried it with /board (supposed to redirect to that) and /cpanel, and any other thing I can think of...help...

[Liam_CF]

I also get a website not loading message when I go on your website.

What is your ISP?

[jlhaslip]

Hirishiolo, on Jan 5 2008, 10:22 AM, said:

I have the same problem! http://iolo.trap17.com/Aice/playtv.htm . Please contact me if there is any problem...thx

I am getting a 404 error rather than a page loading problem.
That means the server has been found, but the Aice/playtv.htm file is not found.
Check to make sure the file is in the public_html folder or a sub-folder under that.

Your account Default Index page is displayed properly, so this confirms a bad path...

Forbez, on Jan 5 2008, 09:25 AM, said:

This happened yesterday, and now today. I can't connect to my website.

The URL is: http://www.brutalwarfare.trap17.com/

I get the "Problem Loading" page.

Works fine for me.

AlphaOfDoom, on Jan 5 2008, 10:45 AM, said:

Me too!! I have the same problem as well, I am using AEF board but that couldn't be the problem.....no other site did this....and I tried it with /board (supposed to redirect to that) and /cpanel, and any other thing I can think of...help...

Link to test?

[Liam_CF]

jlhaslip, on Jan 5 2008, 06:02 PM, said:

I am getting a 404 error rather than a page loading problem. That means the server has been found, but the Aice/playtv.htm file is not found. Check to make sure the file is in the public_html folder or a sub-folder under that.

I get this:

Internet Explorer cannot display the webpage

Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.

I don't think it is a 404 error.

[AlphaOfDoom]

I don't get a 404 error, mine simply can't find the server.

Quote

Server not found

Firefox can't find the server.

* Check the address for typing errors such as
ww.example.com instead of
www.example.com

* If you are unable to load any pages, check your computer's network
connection.

* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.

I am on wireless internet at the moment, I tried as well with my dial up computer and neither worked.

Please help....

Edited by AlphaOfDoom, 05 January 2008 - 06:11 PM.

[jlhaslip]

Clear your cache, and reset the Router???
Since we can see it, it might be an issue at the ISP???

[AlphaOfDoom]

If it was a ISP issue, wouldn't it happen with more sites then just mine and these trap17 ones?

[Lyon2]

I am having the same problem, and i am not happy with it at all, my website has more then 7000 visitors per day and if that happens like yesterday and today, all my visitors are going to go away, so please fix this problem.

I would apreciate an answer or something for us all to understand why this is happening to our websites, thank you.

[jlhaslip]

Has anyone issued a Request for Support from the Support Desk?

http://www.xistosupport.com

[Hirishiolo]

Excuse me the exact link (not functioning) is http://iolo.trap17.c...lice/playtv.htm

[AlphaOfDoom]

I seriously do not think it is ISP because 1. Like I said in my post up there and 2. Because why would all these people have this happening at the same time? All the ISPs wouldn't just get messed up that quick.

My site has no members, because I'm still working on it, but how can I work on it when I can't get to it!?

It seems like something similar to when the accounts all got suspended for no reason, just another problem....

Support at helpdesk? I never tried that yet ....

Edited by AlphaOfDoom, 05 January 2008 - 06:26 PM.

[jlhaslip]

Moderators deal only with the Forum and offer advise about the Hosting Account issues.
We don't have any more access to the server than you do, so I suggest a Support ticket is in order to resolve these issues.

Please post back here the results so a moderator can mark the Topic completed. Thanks.

And my Account was having a problem, too, but it seems to be resolved now. Members are able to connect...

Hirishiolo,

This link works fine for me. http://iolo.trap17.c...lice/playtv.htm
Repeating Image of a lady???

[Hirishiolo]

For me it not work... do you know why?

[Sandokan]

My website is offline -------> www.pax.trap17.com
My cpanel is offline too, like my account was deleted
What happened?

Thanx

[DeM0nFiRe]

I can see my own site fine, but several members cannot. Has there been any change in server software or something? I know of other cases where hosts had a server software that made it so certain people could not see pages.

[AlphaOfDoom]

I ALWAYS get hit with the problems! This really needs to get fixed!!

[jlhaslip]

I would urge members to be patient.

The Support people are undoubtedly working on the issue and they will do what they can as fast as they can.

[Damen]

Just to extentuate the problem, I have having trouble loading my site also. I can not load any of theirs also.

[jlhaslip]

Not sure.
Support has been advised that there are issues, and we are waiting to hear back from them about what might be the problem.
Please be patient.

[Soviet]

Hey..My site http://hkbrezno.trap17.com is not working for all IP adresses.. Why?
It started 5.1.2008 17:01:05 (slovak time)... For my Ip it is okey..but other ip adresses cant load this site.. What is bad? Please check it..Thanks

[bthaxor]

my website is down also!

bthaxor.trap17.com

i am certain it worked a week or so ago, however around the new year it has gone down.

i believe this is a problem of trap17, please try to fix it asap.