1 reply to this topic

[pasten]

Is the hosting package for trap17 users upgradeable? Suppose I initially order Logic Plan of $1.95 per month with free setup and use it for about 2 months. Now instead of just buying more bandwidth for 1$ - 3GB can I totally upgrade the package to Logic PRO - $6.66 per month with $9.95 setup fee without disturbing any of the current setup including files? I actually did get the answer at Xisto support knwoledgebase here but I wanted to confirm it wether it is applicable to trap17 members too.
Edit: If yes, do I need to just send a support ticket to upgrade or there is any link to go through.

Edited by pasten, 01 March 2009 - 12:29 PM.

[rvalkass]

I believe you can, yes. Everyone is now on the same system, so you should be able to transfer to a 'higher' package, as long as you have some way to pay for it (PayPal, myCENTs, credit card, whatever). Your files, databases, email accounts, etc. should also remain OK when you get upgraded.

To upgrade I would send a ticket out asking for more information, and confirmation that all your data stays intact when you upgrade.