11 replies to this topic

[Valerian101]

Well, I'm a Newbie but to this site and not to computing. I have just read a thread about people having problems with the installation of IE8 but it has not helped me. I do hope I am placing this post in the right Forum.

I have installed IE8 with no problems on my own computer using the optimised for Yahoo version. My daughter is having problems installing IE8 so I have been investigating it and have got nowhere. During the IE set up a message comes up saying that an update is required and gives a link to Microsoft. The update is KB932828-v3x86-ENU.exe. When this update is downloaded and is clicked upon the message comes up 'Setup has detected that the Service Pack version of this system is newer than the update you are applying. There is no need to install this update.'

My daughter has a legitimate version of XP installed with Service Pack 3. I read on the previous thread that it might be an idea to remove Service Pack 3, install IE6 and then reinstall the Service Pack. As it is absolutely essential that the computer is kept running, I am not happy about experimenting. I have had problems on my computer with System Restore failing to restore!

I would be so grateful for guidance. Thanks

[Little Asterisk]

I would suggest not installing IE 8 (since it's the slowest and ugliest SOB between the most popular browsers), but choosing something in lines of Google Chrome (which is, by most tests (if not all) the fastest one) or Mozilla Firefox (which is the most customisable one).

If it's really inevitable installing Internet Explorer, I'm not really sure you should remove SP 3. KB932828-v3x86-ENU.exe really sounds like a virus to me, but it might not be... I have no idea what to do in this case. Is your PC new? Any other problems on it? Have you tried IE 7?

Maybe the answer to these questions will help.

Anyway, the solid solution would be not using IE at all because it hasn't got that much add-ons, it's slow and unoptimised - everything a web-browser shouldn't be.

[Valerian101]

Little Asterisk, on Apr 29 2010, 07:19 PM, said:

I would suggest not installing IE 8 (since it's the slowest and ugliest SOB between the most popular browsers), but choosing something in lines of Google Chrome (which is, by most tests (if not all) the fastest one) or Mozilla Firefox (which is the most customisable one).

If it's really inevitable installing Internet Explorer, I'm not really sure you should remove SP 3. KB932828-v3x86-ENU.exe really sounds like a virus to me, but it might not be... I have no idea what to do in this case. Is your PC new? Any other problems on it? Have you tried IE 7?

Maybe the answer to these questions will help.

Anyway, the solid solution would be not using IE at all because it hasn't got that much add-ons, it's slow and unoptimised - everything a web-browser shouldn't be.

Thank you so much for your pompt response. Much appreciated.
I don't think she has a virus in her computer. In fact I am pretty certain she hasn't. We use Kaspersky in all our computers and have never had a problem, also my daughter is a very wary and canny surfer. She is currently using IE7 and the computer runs very quickly and smoothly. We have Firefox in all computers but my husband and daughter tend to use IE. I think old habits are hard to change. I also have Google Chrome on mine, but love Firefox because it is so customiseable. (Where else could I get pink flowers persona). I think daughter wants IE8 because I have it. Kids eh?

[Little Asterisk]

OK then, if she wants IE8 because you have it - well, then she should get it, right? Let's try fixing IE...

Maybe you are running a 64-bit version of Windows XP? (although I don't think you are, a good idea to check)

I see you said you downloaded the optimised Yahoo! version, and it doesn't work on 64-bit XP (although, I'm not really sure if it would redirect you to an update named KB932828-v3x86-ENU.exe). Which Operating System do you run - is it the same as your daughter's? Have you tried downloading and installing the "normal" IE8?

Also, it's very weird that I googled for KB932828-v3x86-ENU and only this forum gave me some results... Maybe you could use Firefox (or Chrome) more often on your computer, show that to your daughter and then show her the pink flowers persona. Perhaps that'll work.

Edited by Little Asterisk, 30 April 2010 - 04:43 AM.

[Valerian101]

Hi Asterisk, I love your humour!

My daughter runs a 32 bit system as do Mum (me) and Dad alike. In our household we all use XP Pro and all except me have two computers each. I had two, one of which I repaired and then gave away to someone who needed one. I am not sure if daughter has IE8 on her laptop as she tends not too use it - she has an injury caused by over-use of the laptop. (Warning to everyone not to take the Microsoft Health and Safety warning lightly. Permanent injuries of this nature are being recognised and becoming more common). So daughter was provided with a specially adapted computer set up suitable to her needs.

Husband has standard, direct from Microsoft, IE8. I was using IE6 until a few days ago when I upgraded it to Yahoo optimised IE8. Reason why I went down this route was because I have a ****** version of Windows. I installed it after I swapped my IDE drive to SATA. I still have the legitimate disk but as it is an upgrade I have to use six floppies to initialise the operation as a clean install or put 2000 back in and then upgrade. Because I am a maverick I prefer the fun of what I am doing and is it so simple - no activation required. This, however, means I cannot install IE7 or IE8 from Microsoft as it has to check the legitimacy before installation. I was so surprised that I could install it via Yahoo.

I use Firefox all the time as it was recommended to me about six years ago when I first worked as a volunteer in an IT section. I love it. I use Google Chrome as an alternative particularly when I buy on line through Quidco. This means I can view and make decisions before I commit myself to the any purchase without having to clear my browser cache of cookies. Quidco recommend an alternative browser so that their cookie is installed and validates the cashback. I also use Chrome for learning languages on line as I have put all my related links into it for instant access.

I experiment a lot on my computer with various software. I was a beta tester for Windows 7 using a virtual drive as I do for Ubuntu (though I do have a Knoppix disk as well). Yes, I am mad

I also googled the KB thing before trying this forum and even posted it into the Microsoft search box. I checked through all my XP updates and couldn't find it there. What puzzles me is that the download came from Microsoft. I checked the authenticity of this. S'pose I could contact Microsoft Support team from daughter's computer.

Thought about your suggestion for the pink flowers but for my daughter they would have to be purple and I couldn't find any purple flower persona which did not obscure too much of the Firefox links. Maybe I should submit a custom one!

I think my plan of action will be to say to her "So what! Get with it girl and use Firefox." But when did a daughter ever listen to her mother except when her computer needs sorting.

[Little Asterisk]

Maybe a daughter never listens to her mother, but her father, on the other hand... (ah, another blink of my brilliant humour - thank you for noticing )

But, let's try to fix your problem now, shall we?

I see that Windows XP 32-bit (SP 2 and above) is supported by the Yahoo! IE8. That means, probably the problem is in your (daughter's) PC. You might want to try cleaning her computer and registry with some free tool (like Piriform's CCleaner) or download the trial version of TuneUp utilities (CCleaner, however, is much easier to use).

Try that and post if anything changed, then we'll continue from there.

P.S. It's nice to hear a busy mother experimenting with software, when most mothers these days do the same with both new and old Windows - they clean them.

[Soviet Rathe]

IE8 is by far the most buggy web browser made within the last few years, some people are lucky enough to not experience any problems, some are not, with major companies now suggesting that people download IE7 it's a good idea.
If it does not work on their computer it's time to look for an alternative, if you want to use Internet Explorer I suggest you go for IE7, it's stable and is the closest thing to IE8.
You might want to try other popular browsers such as Chrome or Firefox

Personally I've never liked any versions of IE, especially when I installed IE8, and all I had were crashes and errors

[Valerian101]

Hi Soviet Rathe. My, what a scary avatar you have - but I love it!

Thank you for your post. Given the number of googled people who have IE8 installation problems, I entirely agree with you. I thought IE was OK till I changed to Firefox. Was rather annoyed when I discovered that Microsoft had pirated ideas from Firefox and incorporated them into IE. Naughty, naughty! What would have been the response if the pirating had been the other way round. (Rhetorical question this one.)

Now, Asterisk, thank you so much for your helpful and amusing posts. Neeedless to add I have Piriform's CC installed in my computer. I recall it being described as 'crap cleaner'. I also use IOBIT System care which includes a cleaner and defrag program. It is brilliant. You name it and I probably have it or tried it!! As I said I am mad.

Daughter came home today for the weekend and I asked her to read this thread. "I think, Mum," she said half smiling, have serious, "You should, perhaps, mention that you are a retired person of 72 and I am 36!' 'Nuff said.

Rather than clean Windows, except PC ones, I am trying to find time to do more work on my personal website. You are more than welcome to visit at www.valerian.me.uk

BTW I think I will do a clean up of daughter's computer. It hasn't had a 'wash' for months. Will let you know how I get on.

Edited by Valerian101, 01 May 2010 - 12:22 PM.

[k_nitin_r]

Hi!

You can get a copy of the Microsoft Internet Explorer 8 web browser for Windows XP by installing all of the updates available through Windows Updates. I'm assuming they haven't discontinued the download of existing downloads for Windows XP (I'm not sure if they even discontinue old downloads).

I still run Windows XP Service Pack 3 OEM that was pre-installed on my IBM/Lenovo Thinkpad T60 when I got it. Anytime I restore the operating system from the operating system restore CDs that I created using a utility provided with the computer, I run windows updates a couple of times till it indicates that there are no more updates available for Windows. It's time consuming, but if you wish to do it just once, you might want to get a system administrator from the office to do it for you because many offices maintain a server containing Windows updates and if the administrator is skilled enough, he can get it working without getting your computer to join the corporate domain... even if he can't, he can put your computer on the domain, install all of the updates, and separate it from the domain again.

After installing all of the updates on Windows XP, you should have Microsoft Internet Explorer 8! There are minor differences between Internet Explorer 8 on Windows XP and Internet Explorer 8 on Windows 7, as is apparent from the version number displayed in the Help - About Internet Explorer dialog box. For the most part, you will not notice any difference between the two though.

If you can't seem to get Internet Explorer working through the Windows Updates, you might want to consider using the system restore disks that you were provided with when you bought the computer, or you might have to get a copy of Windows XP through some other means (you won't find them on store shelves any more unless you happen to find a store that sells old stuff).

[Soviet Rathe]

Valerian101, on May 1 2010, 06:20 AM, said:

Thank you for your post. Given the number of googled people who have IE8 installation problems, I entirely agree with you. I thought IE was OK till I changed to Firefox. Was rather annoyed when I discovered that Microsoft had pirated ideas from Firefox and incorporated them into IE. Naughty, naughty! What would have been the response if the pirating had been the other way round. (Rhetorical question this one.)

Now, Asterisk, thank you so much for your helpful and amusing posts. Neeedless to add I have Piriform's CC installed in my computer. I recall it being described as 'crap cleaner'. I also use IOBIT System care which includes a cleaner and defrag program. It is brilliant. You name it and I probably have it or tried it!! As I said I am mad.

Ccleaner is good for a free registry cleaner, but if you want optimal performance you should go with paid software, here is a list of all the softwares I use to keep my computer ship-shape

Quote

Regcure (paid software, is a registry cleaner)
Defraggler (Free software, does a better job then Windows Disc Defragmenter)
Malwarebytes (Paid software, cleans your PC of Malware and Spyware)
ESET NOD32 Antivirus 4 (In my opinion this is the best antivirus, and it costs only $30)
Abexo Memory Defragmenter (Paid software, speeds up your computer by defragmenting your RAM and freeing up memory)
ATF-Cleaner (Free software, does many things, cleans old files, cache, you name it)

there are many free alternatives, in fact some of the softwares I listed above are free, and the paid ones you can install on all of your computers and have maximum protection and fix some of those errors