12 replies to this topic

[anwiii]

i meant to thank you for responding, wd. i think it was you who bumped this thread when the spam was buring it. i know you had no clue like me what the problem was, but you did manage to help revive the topic. now i have a fairly good idea what is going on. i created a support ticket early in the afternoon yesterday so i am way ahead of ya it's the weekend now. i doubt i will be recieving any support for a few days. another reason why i will be moving ALL my hosting in two weeks. at the very least, downgrade my account and let host gator have my business. xisto could have had it. i tested them right after i upgraded my account and failed miserable. pretty much the same way the forum is being run right now. i haven't given up all hope though....although hope has always been my downfall in life.

[web_designer]

anwiii, on 10 June 2011 - 02:07 PM, said:

i meant to thank you for responding, wd. i think it was you who bumped this thread when the spam was buring it. i know you had no clue like me what the problem was, but you did manage to help revive the topic. now i have a fairly good idea what is going on. i created a support ticket early in the afternoon yesterday so i am way ahead of ya it's the weekend now. i doubt i will be recieving any support for a few days. another reason why i will be moving ALL my hosting in two weeks. at the very least, downgrade my account and let host gator have my business. xisto could have had it. i tested them right after i upgraded my account and failed miserable. pretty much the same way the forum is being run right now. i haven't given up all hope though....although hope has always been my downfall in life.

no, no need to thank me, i really hoped i could help in any way. i tried searching google for the problem but didn't get much information about it, also i downloaded the file and checked the script in a harry but didn't see anything weird. and about the php code that Iniyila mentioned, i found it normal since i know you use wordpress cms. in fact i trying to find any weird script or attached file that may hacked your site. but didn't find any, so i gave up and went to sleep deciding to give it a shoot later, but when i came back i found everything is ok and the problem is almost fixed .

you know what? first i excluded that the error from the server side, because i checked my site and it was working properly. i didn't know that xisto moved some to other server, now seriously they should send an email or inform people about that, why did they do that any way?? i will check mine too to see what is going on. and second i thought that maybe someone hacked your site since you are pissing people off all the time i mean the new users/ spammers "you still shoot them once they put their head inside the forum door " so i thought that may one of them decided to take revenge from you .tanks god i was wrong and everything gonna be fine soon.

and the good part is, although all your

[anwiii]

ok. while the little kiddies at xisto are napping and not doing anything productive, i decided to to a little trouble shooting.

the biggest problem is from the server right now. it is not recognizing ANY of my websites and giving this error...

Quote

Forbidden
You don't have permission to access / on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

i think this either has to do with permissions or something is turned off when it should be turned on. i checked to see if my files were transfered correctly to the new server and it seems they where. i created a recent backup but i doubt this is the problem and will wait until the people at xisto google the fix for this because i am sure they are too stupid to figure it out on their own.

additionally, there is a problem recognizing the php code that is embedded in my html document. as a last resort, i changed my html page to php and it all loaded correctly except for the embedded php code. onlinecheapo is my MAIN domain attatched to my hosting account(not an addon). so i DID manage to load it with the exception with the php code, but all my addon domains wont load at all and give the above error. this is no doubt a server related issue

the strange part is that i am able to load onlinecheapo in internet explorer(but NOT firefox which tells me THAT problem might be related on my end. but how can it be related on my end when it was working perfectly before and i haven't touched one bit of code?!? firefox wants to try and download my source code and thinks my index file is downloadable. i did download it and it gives the filename "i223whT0.part". internet exporer doesn't do this. it just loads the site without the php code.

i wrote a support ticket the other day and they told me everything was fine on their end. my rankings have now dropped and my google adsense is showing server ads.

i recently upgraded my hosting account a few months ago because i knew i was planning on adding a bunch of domains to my account and needed the databases too. these *BLEEP*ers never even notified me that my site was being transferred! it seems like i was used as a guinae pig to test out a new server which isn't even added to their server status site yet at http://www.xistosupp...erverstatus.php my new server name is siva or something. i googled it and it seems as though it's named after a hindu god. if that's the case, i have lost all respect for the hindus and their gods. one thing i DID notice is that for some reason, my control panel loads faster now haha.

before, i didn't care about mycents really, i just cared that my hosting was safe. turns out it isn't. there was no excuse for not notifying me of this hosting transfer to another server. absolutely none. because nobody else is complaining, it seems like i was the only one affected....thus the guinae pig statement earlier. plus, i am not at the $2 level hosting. why move me? why use me as a guinea pig? use those other people who haven't even made a website for their hosting yet.

all i know is i am downgrading my account. i can't pay for this service. xisto just lost A LOT of business with me by doing this because i have been planning some major business decisions recently. and i wont rest until everyone knows how bad xisto is. there is no way i am going to let innocent people think they have a quality service with xisto only to get screwed by them. forget about hosting with them for any kind of business needs. they are WAY too unreliable. granted, i am on a shared hosting account, but was going to be purchasing a vps soon with them soon. scratch that now. they don't even work on the weekends!

why i have to try and trouble shoot their own mistakes is beyond me.....