3 replies to this topic

[annyphp]

PHPKode help desk software X is a must-have for any new or existing on line business. Even if the majority of your business is off-line, many people prefer on line product and service support. Customers need their questions answered quickly and personnel need a way to effectively manage their work. Help desk software is an economic , easy-to-use and useful tool for the growth of your business.

It helps customers who can simply submit an inquiry to the appropriate department and expect a timely response. With the use of this product the customer and technical support staff are better able to manage troubleshooting.

Here below I m going to mention some significant features of PHPKode Help Desk Software X:
* Multi-department collabration functionality aims to provide effective communication within and between departments, and then increasing customer satisfaction.
* Custom Helpdesk Ticket Form for detailed customer information.
* Modified Ticket Status.
* Added the users rate.
More customer service solution you can check out here: help desk software

[agyat]

annyphp, on 21 July 2011 - 09:59 AM, said:

More customer service solution you can check out here: help desk software

It is realy a good service, but link provided here is not correct it may of typing mistake correct link is http://www.phphelpdesk.org/

[VickyMilza]

Hello friends,

Thanks for sharing your information, HESK is a PHP help desk software that will enable you to easily set up a web-based ticket support system for your website. Features of PHP Help Desk:- Unlimited tickets- Unlimited users- Unlimited categories- An integrated Knowledge base- File attachments- Canned responses- E-mail notifications- Easy to translate to any language- ... and much more.

Thanks
Vicky Milza

[rpgsearcherz]

Anyone happen to know if there's a freeware alternative to this type of thing?