9 replies to this topic

[RGPHNX]

Hey Guys,
PROBLEM: Uploaded website & all images display as blank white box with red X on the webpages.
Tech Info:
Am using domain hosting (not subdomain hosting)
All my html pages are in folder "public_html".
All my images are present in folder named "userfiles".
Both folders are "root" on the server in my cpanel (ie. not in subfolders).
The html code on my webpages "pointing" (incorrectly???) to the images is:

<img src="../userfiles/ (image file name)" <--- is exact syntax

QUESTION:
1) Whats up???
2) Is this html <img src="../userfiles/ (image file name)" incorrect ??
3) Does the Xisto server require that images only be placed in a specific folder OR subfolder in order to display???

I know this is a frequent beginners question but have searched & not found a complete answer.
All help appreciated
Thanks in advance
RGPHNX
PS- all images are JPG format

[NilsC]

Did you turn on image hotlink protection? if you did you have to whitelist your site and your subdirectories.

Try to put the image URL directly in the browser, does the image show up?

Nils

[RGPHNX]

NilsC,
Thanks for the fast reply.
The "Image Hotlink Protection" is disabled.
When i type in "www.mywebsite.com/userfiles/imagefilename.gif" into the webbrowser I get a 404 error.
Please advise.
Thanks
RGPHNX
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NilsC, on Mar 14 2005, 02:10 PM, said:

Did you turn on image hotlink protection? if you did you have to whitelist your site and your subdirectories.

Try to put the image URL directly in the browser, does the image show up?

Nils

[NilsC]

There is no files or images in the /userfiles/ directory. You need to check what folder the images are in.

And yes I checked your real site ...

the domain that starts with a r****.

Nils

[RGPHNX]

NilsC,
Thanks for checking.
Are we talking about the same "userfiles" directory/folder?
When I open "file Manager" in my cpanel- on the very first screen I see a file/folder called "userfiles" just below the "public_html" file/folder. It has all my PICs in it- I can see them -I just re-checked. Is this the correct folder OR do the PICs need to be in a different "userfiles" folder (ie. a "subfolder") inside the "public_html" file/folder ??
Please advise
RGPHNX
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NilsC, on Mar 14 2005, 02:35 PM, said:

There is no files or images in the /userfiles/ directory. You need to check what folder the images are in.

And yes I checked your real site ...

the domain that starts with a r****.

Nils

[NilsC]

correct on the public_html folder. You need to create that directory in there.

public_html/userfiles/ and the files will be in your www.subdomain/userfiles/ directory.

Nils

[RGPHNX]

NilsC,
Thanks. I'll create the subdirectory inside "public_html" & re-upload my PICs into it.
Thanks Again!
RGPHNX
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NilsC, on Mar 14 2005, 02:59 PM, said:

correct on the public_html folder. You need to create that directory in there.

public_html/userfiles/ and the files will be in your www.subdomain/userfiles/ directory.

Nils

[NilsC]

there should be a folder already in public_html/userfiles/ , unless you created the userfiles directory in the www folder directly.. Just look for the images and see where that directory is. your domain-name.com/ is your root folder.

Download a free copy of SmartFTP and you can manipulate the files easier (I don't know filezilla it may be just as easy) and you see all directories and subdirectories and you can set permissions etc right from the ftp program.

Nils

[iGuest]

Correct Font
Blank Images - (white Square W/red X)

I am not getting the proper font after hosting my website.

I created website with some fancy fonts, in my local machine the html files getting the correct font types.

But after hosting it, I checked from another pc. The font what I had in the webpage is missing and it has turned to normal TimesNewroman font.

How to over come this problem. Please assist me.

-reply by anand

[iGuest]

I am not getting the image after hosting my website.I created website with some image, in my local machine I am not getting the image after hosting my website.The image will not be displayed the first time the page is displayed.

If I go to some other page and come back to the previous page , the image is displayed.

what is the problem I have

-reply by bharathi